Terms and Conditions of Sale
Right of Dispute
Pursuant to Decree-Law No. 142/2001. of April 26, the customer may within 14 days of receiving the order made through our online store "www.bpure.net", freely resolve the contract, without the need to indicate the reason and without any compensation. To this end, the customer must communicate to "Bpure" at that time limit his willingness to resolve the contract, by e-mail, fax or registered letter with acknowledged receipt, to be sent to the following address/contacts:
Koncept Evidence - Internet Commerce, Lda
Praceta Cristóvão Falcão, 93 - R/C Dto
4465-114 S. Mamede Infesta
In order for the resolution to take effect, the goods supplied must be returned after approval, under the conditions, to the address indicated above, within 30 days from the date of receipt of the order. Bpure will refund the customer the price of the goods no later than 30 days from the date of their return.The shipping costs of the order, as well as the return shipping costs of the goods will not be refunded, except in case of shipping error, attributable to Bpure, or defect in the goods.
The right to give up the contract in the above mentioned terms shall be without prejudice to the rights which the consumer has in the event of defects in the goods, to which the general regime applies.
Delivery expenses and times
BPure offers shipping costs on orders up to 2kg above 50€ when exclusively carried out through the website. However, these can be done by e-mail or telephone, passing in these cases the minimum amount for exemption of postage, to 150€.
Orders partially shipped at the customer's request are free of post only on the first shipment, so the usual value of the postage will be applied in the next shipment(s).
The maximum value for orders in a counter-delivery system is 100€.
Paid orders will be processed and shipped on the business day following the order and will be delivered on the next business day between 9am and 6pm.
Standard shipments are made in express service (24h) via CTT Express or carrier.
For quality reasons, no shipments are made on Fridays to prevent orders from being in the possession of carriers during the weekend.